TERMS AND CONDITIONS

TERMS AND CONDITIONS

Welcome to www.silicogo.com (hereinafter referred to as “we” or “this website”). Please read the following terms and conditions carefully before using this website and purchasing our foldable silicone water cup (hereinafter referred to as “product”). By accessing or using this website, you agree to abide by these terms. If you do not agree to these terms, please do not use this website.

1. General Terms
   ●These terms and conditions apply to all transactions and uses conducted through www.silicogo.com.
   ●We reserve the right to modify these terms at any time, and the modified terms will be published on this page and will take effect immediately. Please check regularly to understand the latest terms.
2. Order Confirmation
   ●All ​​orders submitted on this website are subject to our confirmation. We will send a confirmation email promptly after receiving the order to confirm that the order has been successfully processed.
   ●We reserve the right to refuse or cancel any order, including but not limited to the following situations: Incorrect product information.
   ○Insufficient inventory.
   ○Suspicious order activity
3. Prices and Payments
   ●All ​​product prices are in Euros (€) and include Value Added Tax (VAT), if applicable.
   ●Payment can be made by credit card, debit card or other supported online payment methods, and we promise to protect your payment information.
4. Shipping and Delivery
   ●We offer a variety of shipping methods, and the shipping costs will be clearly displayed at checkout. Delivery time varies depending on the destination and the selected shipping method.
   ●All ​​delivery risks are transferred to the customer when the product is delivered to the carrier.
5. Returns and Exchanges
   ●For detailed policies on returns and exchanges, please refer to the “Returns and Exchanges” section of our website. You can apply for a return or exchange within 14 days of receiving the goods. Please follow the specific conditions and procedures in this section.
6. Intellectual Property
   ●www.silicogo.com and all its content (including but not limited to text, images, trademarks, logos, designs, etc.) are owned by us or relevant rights holders and may not be copied or used without authorization.
7. Disclaimer
   ●We are not responsible for any loss or damage caused by the use or inability to use this website or products, including but not limited to direct, indirect, incidental or consequential loss.
8. Applicable Law
   ●These terms and conditions are subject to the relevant European laws and regulations. Any disputes arising from these terms and conditions shall be submitted to the courts of our country for resolution.
9. Contact Us
   If you have any questions about these terms and conditions or our products and services, please feel free to contact us at the following methods:
   ●Email: maplethread@silicogo.com

Thank you for visiting www.silicogo.com! We look forward to providing you with quality products and services.